Pieroway fly rods are built with the utmost care and attention to detail to ensure that you have many satisfying years of dependable performance and enjoyable fishing experiences. By purchasing a Pieroway Fly Rod, you have placed your trust in our commitment to quality and in appreciation of your investment, we offer a lifetime no-fault replacement warranty. If you step on your rod, close it in the screen door or back over it with the truck, rest assured we will fix it. And if we can’t fix it, we’ll make it right with a new factory-built fly rod. Your investment is assured for a nominal charge.  The only thing we cannot warranty however are lost fly rods, lost rod sections and cosmetic wear and tear.

To initiate a claim:

1. Fill in the online form below in its entirety.

2. The form will be emailed to you. Print your competed warranty form.

3. Mail the entire broken rod together with completed warranty form to our shipping address. You are responsible for the cost of shipping the rod to us for repair or replacement. If shipping across borders please mark the rod as broken with no economic value.

4. Once your rod is received, we will contact you to acknowledge receipt and to discuss your claim. Other than some rare cases we can usually return your fly rod good as new in approximately 3 to 4 weeks. The nominal charge* referred to above, is based on the type of warranty claim as seen in the table at the bottom of this page.

5. You will be sent an invoice.


Please COMPLETELY fill out the following form:

CUSTOMER CONTACT INFORMATION:

Name: *
Phone: *
Email: *
Street Address: *
City: *
Province / State: *
Postal Code: *
Country: *

RETURN SHIPMENT TO (if different):

Name:
Phone:
Email:
Street Address:
City:
Province / State:
Postal Code:
Country:

RETURN INFORMATION:

Check all items enclosed in this Service Request:

Fly Rod
Rod Bag
Rod Tube

Or other:

Rod Model:

Element (Brown)
Tactical (Blue)
X Series (Black)
Element Spey (Copper)
Metal Detector (Blue)
Pieroway Private Collection - Single
Pieroway Private Collection - Spey
Blank Built by Custom Maker (blank only)

Length/ Weight:

Where the rod was obtained?

*

PLEASE ALLOW 4-6 WEEKS FOR PROCESSING.

Reason for this Service Request:

Broken (please identify section)
Tip
2nd from tip
3rd from tip
Bottom
Cork
Cosmetic

Other information:

Tell us what happened (how did it break):

I would like to drop it off in Calgary.

(If checked, call to arrange an appointment for drop off.)

 


Pricing information:

Rod
Tip
2nd From Tip
3rd From Tip
Bottom
Element (Copper)
$40.00
 $40.00
 $40.00
 $60.00
Tactical (Blue)
$40.00
 $40.00
 $40.00
 $60.00
X Series (Black)
$40.00
 $40.00
 $40.00
 $60.00
Element Spey (Copper)
$50.00
 $50.00
 $50.00
 $80.00
Metal Detector (Blue)
$50.00
 $50.00
 $50.00
 $80.00
Pieroway Private Collection – Single
$50.00
 $50.00
 $50.00
 $90.00
Pieroway Private Collection – Spey
$60.00
 $60.00
 $60.00
 $100.00
Blank Piece Only
$35.00
 $35.00
 $35.00
 $35.00

 

*International shipping charges can apply to shipments outside Canada.

Given the nature of rolling graphite blanks and the different color hues from different production runs, the repair materials may vary slightly from those used on the original fly rod.