October 14th, 2020
As the COVID-19 public health situation continues to change, we’re taking action to better serve you. The safety and health of our employees and customers is paramount to us. The ways in which we interact with one another and our customers has significantly changed due to the COVID-19 pandemic. As a result, certain policies and procedures have been modified to ensure we are adhering to applicable health and safety guidelines and complying with local laws. As such, we are no longer accepting warranty return shipments and our retail store access will be by appointment only. To initiate a warranty claim, simply complete and submit the online form. We will contact you when your warranty claim is ready for shipment. Customers wishing to visit our store, please call 587-436-4363. Thank-you and stay healthy!